labet Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains how labet collects, uses, stores, and protects the personal information of players who register and use the platform at labet.onl. By creating an account or continuing to use the platform, you agree to the practices described in this policy. We are committed to handling your data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy applies to all personal information collected through the platform, including information provided during registration, account use, and customer support interactions. If you have any questions about how your data is handled, you can reach our support team at any time via live chat or by emailing [email protected].

What Information Do We Collect?

When you register on labet, we collect personal information that is necessary to create and manage your account, verify your identity, and process your transactions. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID and a selfie or proof of address to comply with anti-money laundering regulations. When you make deposits or withdrawals, we collect payment-related information such as your GCash number or bank account details, though we do not store full card numbers or sensitive payment credentials on our servers. We also automatically collect technical data such as your IP address, device type, browser information, and session activity to help us maintain platform security and improve your experience.

How Is Your Information Used?

labet uses your personal information primarily to operate and improve the platform, process your transactions, and provide customer support. Your data is also used to verify your identity and age in compliance with Philippine gaming regulations, and to detect and prevent fraud, money laundering, and other prohibited activities. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you promotional communications about platform features and offers, which you can opt out of at any time. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

Who Do We Share Your Data With?

labet does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services, but only to the extent necessary for them to perform their services and subject to strict confidentiality obligations. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required by law or when necessary to protect the rights and safety of the platform and its users. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine law. We will notify you of any material changes to our data-sharing practices as required by law.

How Long Do We Keep Your Data?

We retain your personal information for as long as your account is active and for a period thereafter as required by Philippine law and regulatory obligations, which may include anti-money laundering record-keeping requirements. Account transaction records are typically retained for a minimum of five years following the closure of your account, in line with applicable financial regulations. If you request deletion of your account and personal data, we will process your request subject to any legal retention obligations that prevent immediate deletion. Data that is no longer required for any lawful purpose will be securely deleted or anonymised. You may contact our support team to enquire about the specific retention period applicable to your data.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request correction of any inaccurate or incomplete data. You also have the right to object to the processing of your personal data in certain circumstances, and the right to request erasure of your data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements. To exercise any of these rights, please contact our support team via live chat or email at [email protected], and wewill respond to your request within a reasonable timeframe in accordance with our obligations under Philippine law. We are committed to making it straightforward for all Filipino players to understand and exercise their data rights, and our support team is available 24/7 to assist you with any privacy-related concerns.

Cookies and Tracking Technologies

labet uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site so we can continue improving the experience. Essential cookies are required for the platform to operate and cannot be disabled, as they handle functions such as keeping you logged in and maintaining your session security. We also use analytics cookies to understand aggregate usage patterns, which helps us identify areas of the platform that can be improved for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.

Data Security Measures

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the labet platform is encrypted using industry-standard SSL/TLS protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and your data. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities as required by law.

Changes to This Privacy Policy

labet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the revised version will be published on this page with an updated date at the top. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Where changes are material, we will make reasonable efforts to notify you through the platform or via the email address associated with your account. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options.